PRIVACY NOTICE
Last
updated November 04, 2020
Thank you for choosing to be
part of our community at International Board of Specialty Certification, Inc.
("Company",
"we", "us", "our"). We are
committed to protecting your personal information and your right to privacy. If
you have any questions or concerns about this privacy notice, or our practices
with regards to your personal information, please contact us at jclark@ibsc.org.
When you
visit our website http://www.IBSCertifications.org (the
"Website"), and more generally, use any of our services (the
"Services", which include the Website), we
appreciate that you are trusting us with your personal information. We take your
privacy very seriously. In this privacy notice, we seek to explain to you in the
clearest way possible what information we collect, how we use it and what rights
you have in relation to it. We hope you take some time to read through it
carefully, as it is important. If there are any terms in this privacy notice that
you do not agree with, please discontinue use of our Services
immediately.
This privacy notice applies
to all information collected through our Services (which, as described above,
includes our Website), as well
as, any related services, sales, marketing or events.
Please read this privacy
notice carefully as it will help you understand what we do with the information
that we collect.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you register on the
Website,
express an interest in obtaining information
about us or our products and Services, when you participate in activities on the
Website or otherwise when you contact us.
The personal information that we
collect depends on the context of your interactions with us and the Website, the choices you make and
the products and features you use. The personal information we collect may
include the following:
Personal Information
Provided by You. We collect names; phone
numbers; email addresses;
mailing addresses;
job titles; passwords; usernames; contact
preferences; contact or authentication
data; primary work environment;
professional member affiliation;
and other similar
information.
Payment Data. We
may collect data necessary to process your payment if you make purchases, such as
your payment instrument number (such as a credit card number), and the security
code associated with your payment instrument. All payment data is stored by
Clover and PayPal. You may find their privacy notice link(s) here:
https://www.clover.com/privacy-policy and https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
All personal information that you
provide to us must be true, complete and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is collected
automatically when you visit our Website.
We automatically collect certain
information when you visit, use or navigate the Website. This information does not reveal
your specific identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Website and other technical
information. This information is primarily needed to maintain the security and
operation of our Website,
and for our internal analytics and reporting purposes.
Like many businesses, we also
collect information through cookies and similar technologies.
The information we collect
includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW
DO WE USE YOUR INFORMATION?
In Short: We process your information
for purposes based on legitimate business interests, the fulfillment of our
contract with you, compliance with our legal obligations, and/or your
consent.
We use personal information
collected via our Website
for a variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business interests,
in order to enter into or perform a contract with you, with your consent, and/or
for compliance with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect
or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
- To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at jclark@ibsc.org and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website
- Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.\
In
Short: We only share information with your consent, to
comply with laws, to provide you with services, to protect your rights, or to
fulfill business obligations.
We may process or share your
data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need
to process your data or share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We may use cookies and other tracking technologies
to collect and store your information.
We may use cookies and
similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie
Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In
Short: We keep your information for as long as necessary
to fulfill the purposes outlined in this privacy notice unless otherwise
required by law.
We will only keep your
personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No
purpose in this notice will require us keeping your personal information
for longer than the period of time in which users have an account with
us.
When we have no ongoing
legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In
Short: We aim to protect your personal information
through a system of organizational and technical security
measures.
We have implemented
appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security, and improperly collect, access, steal, or
modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Website is at your own
risk. You should only access the Website within a secure environment.
7. DO WE COLLECT INFORMATION FROM
MINORS?
In
Short: We do not knowingly collect data from or market to
children under 18 years of age.
We do not knowingly solicit
data from or market to children under 18 years of age. By using the
Website, you represent
that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Website. If we learn that personal
information from users less than 18 years of age has been collected, we
will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have
collected from children under age 18, please contact us at jclark@ibsc.org.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short: In some regions, such as the European Economic
Area, you have rights that allow you greater access to and control over
your personal information. You may review, change, or terminate your
account at any time.
In some regions (like the
European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification
or erasure; (iii) to restrict the processing of your personal information;
and (iv) if applicable, to data portability. In certain circumstances, you
may also have the right to object to the processing of your personal
information. To make such a request, please use the contact details
provided below. We will consider and act upon any request in accordance
with applicable data protection laws.
If we are relying on your
consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not
affect the lawfulness of the processing before its withdrawal, nor will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a resident in the
European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local
data protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in
Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or
comments about your privacy rights, you may email us at help@ibsc.org.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
- Contact us using the contact information provided.
- Log in to your account settings and update your user account.
Upon your request to
terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist
with any investigations, enforce our Terms of Use and/or comply with
applicable legal requirements.
Cookies
and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or services
of our Website. To opt-out of interest-based advertising by
advertisers on our Website visit http://www.aboutads.info/choices/.
Opting
out of email marketing: You can unsubscribe from our marketing
email list at any time by clicking on the unsubscribe link in the emails
that we send or by contacting us using the details provided below. You will
then be removed from the marketing email list — however, we may still
communicate with you, for example to send you service-related emails that
are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes. To otherwise
opt-out, you may:
- Access your account settings and update your preferences.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some
mobile operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognizing
and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future,
we will inform you about that practice in a revised version of this privacy
notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your personal
information.
California Civil Code
Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if
any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit
your request in writing to us using the contact information provided
below.
If you are under 18 years of
age, reside in California, and have a registered account with the Website, you have the right to
request removal of unwanted data that you publicly post on the Website. To request removal of such
data, please contact us using the contact information provided below, and
include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly
displayed on the Website,
but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident"
as:
(1) every individual who is
in the State of California for other than a temporary or transitory purpose
and
(2) every individual who is
domiciled in the State of California who is outside the State of California
for a temporary or transitory purpose
All other individuals are
defined as "non-residents."
If this definition of
"resident" applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of
personal information do we collect?
We have collected the
following categories of personal information in the past twelve (12)
months:
Category |
Examples |
Collected |
|
A.
Identifiers
|
Contact details,
such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier,
Internet Protocol address, email address and account name
|
YES
|
|
B. Personal
information categories listed in the California Customer Records
statute
|
Name, contact
information, education, employment, employment history and
financial information
|
YES
|
|
C. Protected
classification characteristics under California or federal
law
|
Gender and date of
birth
|
YES
|
|
D. Commercial
information
|
Transaction
information, purchase history, financial details and payment
information
|
YES
|
|
E. Biometric
information
|
Fingerprints and
voiceprints
|
NO
|
|
F. Internet or other
similar network activity
|
Browsing history,
search history, online behavior, interest data, and interactions
with our and other websites, applications, systems and
advertisements
|
NO
|
|
G. Geolocation
data
|
Device
location
|
NO
|
|
H. Audio,
electronic, visual, thermal, olfactory, or similar
information
|
Images and audio,
video or call recordings created in connection with our business
activities
|
NO
|
|
I. Professional or
employment-related information
|
Business contact
details in order to provide you our services at a business level,
job title as well as work history and professional qualifications
if you apply for a job with us
|
YES
|
|
J. Education
Information
|
Student records and
directory information
|
NO
|
|
K. Inferences drawn
from other personal information
|
Inferences drawn
from any of the collected personal information listed above to
create a profile or summary about, for example, an
individual’s preferences and characteristics
|
NO
|
We may also collect other
personal information outside of these categories instances where you
interact with us in-person, online, or by phone or mail in the context
of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and
share your personal information?
More information about
our data collection and sharing practices can be found in this privacy
notice.
You may contact us
by email at help@ibsc.org, phone: +1 (770) 978-4400,
or by referring to the contact
details at the bottom of this document.
If you are using an
authorized agent to exercise your right to opt-out we may deny a
request if the authorized agent does not submit proof that they have
been validly authorized to act on your behalf.
Will your
information be shared with anyone else?
We may disclose your
personal information with our service providers pursuant to a written
contract between us and each service provider. Each service provider is
a for-profit entity that processes the information on our
behalf.
We may use your personal
information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This
is not considered to be "selling" of your personal data.
International
Board of Specialty Certification, Inc. has not disclosed or sold any personal information to third
parties for a business or commercial purpose in the preceding 12
months. International
Board of Specialty Certification, Inc. will not sell personal
information in the future belonging to website visitors, users and
other consumers.
Your rights with
respect to your personal data
Right to request
deletion of the data - Request to delete
You can ask for the
deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your
personal information, subject to certain exceptions provided by law,
such as (but not limited to) the exercise by another consumer of his or
her right to free speech, our compliance requirements resulting from a
legal obligation or any processing that may be required to protect
against illegal activities.
Right to be informed -
Request to know
Depending on the
circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with
applicable law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer request or
to re-identify individual data to verify a consumer request.
Right to
Non-Discrimination for the Exercise of a Consumer’s Privacy
Rights
We will not discriminate
against you if you exercise your privacy rights.
Verification
process
Upon receiving your
request, we will need to verify your identity to determine you are the
same person about whom we have the information in our system. These
verification efforts require us to ask you to provide information so
that we can match it with information you have previously provided us.
For instance, depending on the type of request you submit, we may ask
you to provide certain information so that we can match the information
you provide with the information we already have on file, or we may
contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification
methods as the circumstances dictate.
We will only use
personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid
requesting additional information from you for the purposes of
verification. If, however, if we cannot verify your identity from the
information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity, and
for security or fraud-prevention purposes. We will delete such
additionally provided information as soon as we finish verifying
you.
Other privacy
rights
- you may object to the processing of your personal data
- you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these
rights, you can contact us by email at
help@ibsc.org, phone: +1
(770) 978-4400, or by referring to the contact details at the bottom of
this document. If you have a complaint about how we handle your data,
we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this
privacy notice from time to time. The updated version will be indicated
by an updated "Revised" date and the updated version will be effective
as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed
of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or
comments about this notice, you may contact our Data Protection Officer
(DPO), John R
Clark, by email at jclark@ibsc.org, by phone at +1
(678) 368-4970, or by post to:
International Board of Specialty Certification, Inc.
John R Clark
4835 Riveredge
Cove
Snellville,
GA 30039
United States
If you have any further
questions or comments, you may also contact us by post at the following
corporate address:
International Board of
Specialty Certification, Inc.
300 Lockwood Rd
Red Rock, TX 78662
United States
Phone: 7709784400
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have
the right to request access to the personal information we collect from
you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information,
please visit:
help@ibsc.org. We
will respond to your request within 30 days.
This privacy policy was created using Termly’s
Privacy Policy Generator.
